Zoosk Review
Dating site & app with 40 million singles
- Android and IOS mobile applications for on-the-go dating
- Easy to use online portals and mobile applications
- Go invisible feature allows you to browse incognito
- Pause your profile without deleting it
- author: Jake Soto
- 18.07.18
- Comments
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Advertiser Disclosure
Advertiser Disclosure
Overview
Zoosk is one of the most popular online dating sites at the moment, boasting an impressive membership of over 35 million users from 85 different countries.
Plans & Pricing
The following premium plans are available:
6 months
The 6 months package costs $14.98 per month and comes with all the premium features.
3 months
The 3 months package costs $19.95 per month and includes all the premium features.
1 month
You can also get all premium features for a month; it costs $29.95 per month.
Ease of Use
Registration process
Register with your basic information: username, password, email, age, gender, and sexual orientation. Alternatively, you can simply sign up with your Facebook account. You’ll then enter your location and upload a photo. Finally, answer a few questions about yourself, your education, your height, etc. All that’s left to do is receive a confirmation email and you’re in.
Profile set-up
Most of your profile is created during registration, with most of the info you’ve filled out being displayed on your profile. All that’s left to do is create a headline and fill out a description of yourself (minimum 100 characters). You’ll also be prompted to answer a couple fun, but optional, questions to be displayed on your profile like “what’s your ideal first date”. After you’re done with all the typing, upload your profile photo and you’re all set.
Notification settings
Easily customize which notifications you receive by going to “settings” and choosing which notifications you’d like to see.
Messaging
Zoosk’s messaging system is just like any other online message system, allowing you to communicate freely with other members. You can also upgrade to “premium messaging,” which allows non-members to contact you and allows you to respond.
Message filters
You can specify the kind of person that is allowed to contact you with message filters like country, age, distance, photos, and more.
Daily matches
Members that match your criteria will show up on your home screen one at a time. Click on their photo to message them right away or use the “smile” and “heart” emoji to interact. Not interested? Click “next” to see another match.
Member search
You can browse the member database using simple filters like age and location to pick and choose profiles that catch your eye. Click “advanced search” to narrow your matches down with ethnicity, religion, and more specific qualities.
Special Features
When it comes to special features, Zoosk makes your journey towards finding a suitable romantic partner a lot easier.
Carousel feature
This feature allows you to browse various profiles with a high match potential, according to Zoosk’s Behavioural Matchmaking™. The best thing about Carousel is that it learns your moves and understands your preferences and suggests better matches each time.
Zoosk’s SmartPick™
Those who are looking for a more serious relationship will certainly appreciate Zoosk’s SmartPick™. Dedicated to providing a professional service and to help you find love online, Zoosk pays attention to your actions. Taking everything you do while on the site into consideration, SmartPick™ sends you suggestions of potential matches every day. If you and your match both click the ‘like’ button, you will be formally introduced.
Mobile App
Zoosk also offers a mobile app that brings their online dating services right to your fingertips, making it easier for you to get in touch with people and find love even when you are on the go.
Photo Verification
Zoosk’s patent-pending Photo Verification allows members to verify that their photos really look like them. After you choose to verify your photo, you’ll be prompted by Zoosk’s system to record and submit a “video selfie,” basically a video that captures your face from several different angles. Moderators for the site will then compare the video with your photo, and if you’re approved, you’ll get a badge added to your profile. Don’t worry about that “video selfie,” it’ll stay private so no one else will see it. This exciting feature brings newfound levels of transparency to the online dating experience, which helps increase trust between online daters and first date satisfaction.
Site Safety
Hide & seek
With an upgraded membership, the “hide & seek” function allows you to hide your profile so that only people who you message can see you. “Sneak” your profile so that you can browse without a trace. Finally, “seek” keeps your profile the same as regular members where other people see that you’ve viewed their profile.
Go invisible
With Zoosk coins, you can purchase this feature which allows you to browse member profiles without a trace for 30 minutes.
Report a profile
Harassment, underage, scammers, or suspected catfish? You can report these profiles to Zoosk and they will manually investigate the user’s profile.
Pause your profile
If you need to take a break, you can pause your profile without deleting your message history or information. Resume when you’re ready.
Report & block
See an inappropriate image or suspect a fake profile? Look for the 3 little dots in the bottom right-hand corner of someone’s profile and you can report & block them at the same time.
Dating safety
Check out Zoosk’s blog where they have a section dedicated to dating safety, tips, and advice.
Pros & Cons
- Easy to use
- Go invisible feature allows you to browse profiles anonymously
- Pause your profile without deleting it
- Report and/or block people
- Hide & Seek ensures that only the people you message can see you
- Even after buying a premium subscription, you get bothered to buy coins for more features
Customer support
Zoosk makes no promises on how long they take to respond to emails, but the helpline should put you in contact with a customer service representative ASAP.
Zoosk gets a 5/10 stars for customer service. They seem to rely heavily on their FAQ page and less on their human-to-human customer service. The international phone line is free, but only operating during US hours which is a bit of a bummer. The saving grace, however, is that Zoosk is very straightforward when it comes to usage, which decreases the volume of issues that users might face.
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Phone Support
Zoosk only has a US phone number for customer service. -
Email
Customer service staff can be reached via email. -
FAQ
The FAQ section is possibly one of the most helpful and clear FAQ sections compared to other online dating sites. -
Blog
The blog features plenty of success stories of happily matched couples!
Final Word
All in all, Zoosk is a great online dating website offering professional services and opening the doors to a whole world of singles. Whether you are interested in a casual romance or looking for a long-term relationship, Zoosk is there to help you find singles who are more your style.
Our goal is to provide answers to all of your questions so you can make a confident purchasing decision. We welcome your feedback, so please email us at service@top5-datingsites.co.uk with suggestions and questions. We’d love to hear from you!