Pros & Cons
- Anonymous browsing
- Be a featured match for 24 hours
- Can choose between 3, 6 and 12 month plans
- Unlimited message sending and receiving
- Can search outside your preferences
- No 24/7 customer support over the phone
Plans & Pricing
eharmony offers three different subscriptions: 6-months, 12-months, and 24-months. As is common with most dating sites, the longer plans come at discounted rates.
Founded in 2000, eharmony has taken the online dating world by storm with its fresh and innovative and its focus on finding members their perfect match. Its entire concept of matchmaking is formulated around their expert patented compatibility matching system, which is based on 35 years of marriage counseling and relationship research. Figures show that thousands of people take the acclaimed eharmony questionnaire every single day.
In fact, over 120,000 marriages and more than half-a-million relationships in the UK started on eharmony. There are an estimated 5 million UK users of eharmony.
Ease of Use
eharmony’s virtual tour shows you what to expect as a member of this online dating site, from registration to interacting with other members on the site.
The registration process isn’t the quickest, but it is fun! First, you’ll enter your email and create a password and username. Then you’ll answer a series of basic questions about yourself (age, location, kids, etc.). All of these answers are used to help find your compatible matches.
The registration process will throw you right into setting up your profile, so be ready with your ‘about me’ section. You’ll then answer some questions about what you’re looking for in a match (distance, age, etc.). Next, you’ll complete the Compatibility Quiz to help you find your perfect match. This quiz is based on 32 dimensions of compatibility, and it saves you time by presenting you with good matches so you don’t have to waste hours sorting through profiles yourself. Finally, upload a photo and you’re ready to pick your paid subscription plan. Set aside about 20-30 minutes for this whole process.
Enter the ‘account settings’ tab where you can choose which notifications you’d like to receive, from newsletters to notifications when you receive a new message or match.
Photo guidelines are pretty straight forward: no nudity, no vulgarity, no weapons, and no racially aggressive photos. Just be responsible and your photos will be approved.
Once you’ve uploaded your photo, sending a message or a wink is very straight forward, and messaging includes read receipts.
A simple interface allows premium members to browse members based on filters such as location, gender, age, and even more detailed filters such as eye color and ethnicity. You can also browse anonymously with the premium subscription. Each match comes with a compatibility score on their profile so you can visually see how close a match they are for you.
Each eharmony subscriber will receives Personality Report based on the answers you give in the Compatibility Quiz. This individualized report not just tells you about yourself, but also describes what type of partner would best match your personality.
eharmony offers a Dating Advice website that features updated content every day. this includes blogs and articles about relationships and dating, and is a great place to get tips and advice.
One of eharmony’s special features is the Icebreaker. eharmony’s Icebreakers (also known as Q&A) are essentially quick messages that you can send to another member who you’re interested in. They are already written for you, so you can avoid the sometimes overwhelming task of thinking up a perfect first message yourself! This feature is accessible to both paying and non-paying members.
Scroll to the bottom of any eharmony page and you’ll find the ‘Safety Tips’ section, which is extremely comprehensive. It includes 3 video clips which cover safe online dating habits, as well as, safe ‘in person’ dating tips.
Furthermore, since you’ll be provided with compatible matches instead of selecting profiles yourself, this greatly reduces the risk of fake accounts or scams.
Creepy user? Simply block them and they will not be able to contact you or view your profile.
With the data that eharmony collects from its users, they’ve been known to shut down accounts if the member is legally married, if their personal information doesn’t match public information, and if they violate the terms of service in any way.
There is an ‘opt out’ option in terms of eharmony storing your data.
Overall, eharmony has gone out of their way to provide answers to your common and not so common questions either by FAQ-style pages, 24/7 email support, and a phone-helpline. It’s safe to say that eharmony has some of the most responsive and helpful customer support in the world of dating.
24/7 Help & SupportEmail support is available 24/7.
Phone SupportCustomer Service is available over the phone during business hours.
Video TutorialsThe site offers virtual tours for the public and members.
FAQThere are collections of commonly asked questions filed under category tabs like 'mobile' or 'subscriptions'.
BlogThe company's blog, “Love and Harmony”, is full of expert advice and tips to help you date better and find love more easily. There is even an 'ask an expert' portal where your question might be selected and answered on their podcast called “The Love Show”.
eharmony has grown into one of the largest dating sites on the web since they started back in 2000. With a detailed registration process paving the way, eharmony is proud to be responsible for thousands of meaningful connections each month.